Economic Regulators

Various regulatory bodies are responsible for ensuring that water companies provide good quality service and value for money. 

England & Wales 

Ofwat (The Water Services Regulation Authority) is the economic regulator of the water and sewerage sectors in England and Wales.  They make sure that the companies provide household and business consumers with a good quality service and value for money. Ofwat England & Wales


Water Industry Commission for Scotland is a non-departmental public body with statutory responsibilities. Its mission is to manage an effective regulatory framework which encourages the Scottish water industry to provide a high-quality service and value for money to customers. It acts independently of Ministers. Water Industry Commission Scotland

Northern Ireland

The Utility Regulator is responsible for regulation the electricity, gas, water and sewerage industries in Northern Ireland, promoting the short, and long –term, interests of consumers. Utility Regulator Northern Ireland