A. Water pressure within the home can vary based upon the location, time of day, type and height of the property, as well as the type of appliances used and how much water is being used by other customers.

Pressure is normally higher late at night when very little water is used and most people's taps are turned off. In the morning when people are taking a bath or shower, or watering their garden on a hot evening, there is a bigger demand for water which can cause lower pressure.

Water suppliers’ statutory reference level of service for mains water pressure is ten metres head of pressure (or one bar) with a flow of nine litres a minute. This means there is enough force/pressure to push the water to a height of ten metres.

This is measured at the point where the water leaves the water suppliers’ pipework and enters yours (usually at the outside stop valve or property boundary).

As a guide, if you have a suitable single service pipe, the first tap in the home (this is usually the kitchen tap) should be able to fill a 4.5 litre (one gallon) bucket in 30 seconds, with all other taps and appliances turned off. Another way of putting it, enough water pressure to fill a cold water storage cistern in the roof space of a two story house.

It is possible to make changes to your internal plumbing to improve your water flow. For example by ensuring your stop tap is fully open. You could also check that any systems that depend on the supply pressure are set to the statutory minimum level of 1 bar/10 metres head.

For further help and advice you should contact your water supplier.

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