Q. WHAT SHOULD I DO IF MY EXTERNAL STOP TAP IS BROKEN/FULL OF DEBRIS?

A. If you're unable to work your external stop tap you should contact your local water supplier

Also be very careful if your stop tap chamber is full of debris there may be sharp objects hidden.

Note: the external stop tap normally belongs to your local water supplier and you may need to seek permission to operate the external stop tap even in an emergency. If you turn off the external stop tap in an emergency you may need to seek permission from your water supplier to turn the supply back on. Not all water suppliers will give permission to use the external stop tap and if you operate the external stop tap and damage the stop tap, you may be liable for repairs. So it is worth checking before you need to use it.

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