Water softeners and conditioners are installed to change the characteristics of mains drinking water and must be maintained in accordance with the manufacturer’s instructions.
It is a legal requirement that any water used for drinking, cooking, bathing, or washing (domestic purposes) satisfy water quality standards i.e. be wholesome.
If a water softener or conditioner is installed ideally a drinking water tap supplying untreated should be retained. However, whole systems may be treated but on condition the treated water remains wholesome.
Where a water conditioner is certified or approved by a product certification scheme, if there is any mention of a likelihood of substances leaching into the water, it should not be used to treat whole premises.
We use cookies to give you the best possible experience with Water Regs UK. Some are essential to provide website functions and ensure the website is secure. We also use cookies to help us understand how people use the site and to make improvements. Click "Accept All" to enable recommended settings or click "Manage cookies" to adjust your settings. For more details, see our Cookie Policy.
