Half of Britain’s plumbers fix botch-jobs by other installers every day

Water Regs UK is asking consumers to only pick qualified plumbers such as WaterSafe for plumbing-jobs

The reminder comes as Water Regs UK finds more than half of plumbers surveyed say they are spending each working day fixing other installers’ poor work and botched DIY jobs

All WaterSafe members are qualified and members of an approved contractor scheme

A survey of British plumbers by Water Regs UK has found that more than half (55.6%) spend every single working day fixing other plumbers’ poor work. While more than two thirds (68.8%) say they face the problem of competing with unqualified plumbers who can do the job cheaper.

Half of those surveyed (52.2%) also complained that they are fixing people’s DIY mistakes daily. Only 15% of these plumbers said they don’t have to deal with any jobs because of poor work from a previous plumber or faulty DIY each month. The majority of these plumbers (85%) spent one or more jobs each month fixing the poor work of others. Of those, 22.9% (or two in every five plumbers) do more than five jobs each month fixing other plumbers’ poor work.

The top three most common faults that need to be fixed because of poor work are leaks (28.5%), toilets or sanitation (21.5%) and the wrong fittings or poor-quality fittings (16.3%).

Julie Spinks, managing director of Water Regs UK, said: “These findings show that consumers are at risk of paying more than they need to and risk damaging their properties when plumbing jobs go wrong. Customers are left with higher bills than they anticipated, when they can least afford it. This also increases waiting times for everybody who needs plumbing services. And of course, this is potentially damaging to the overall reputation of the industry. It casts a shadow on the majority of plumbers who are honest, genuine and hardworking.”
Spinks adds: “All of these are good reasons for customers to choose a qualified plumber through the WaterSafe approval scheme. Accredited individuals and organisations have been checked to make sure they are suitably qualified and insured. Each year a proportion of members are audited against the water fittings regulations. Those approved are required to issue a certificate of conformity against the regulations, to provide their customers assurance.”

Finding a locally approved installer takes a matter of seconds using the free WaterSafe online directory

For more information and guidance from WaterRegsUK: www.waterregsuk.co.uk

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