- About Us
Please select the type of work you require, to find approved local contractors
Plumbers: Approved Plumbers can work on all parts of a plumbing system, from the external supply pipe right up to the kitchen and bathroom taps.
Groundworkers: Approved Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers: Approved Catering Installers can install commercial kitchen equipment.
Point of Use Installers: Approved Point of Use Installers can install cold water chillers connected directly to the mains.
RPZ Valve Testers: For commissioning and testing RPZ backflow prevention valves.
If something goes wrong, a WIAPS Approved Contractor will be required to put right any work which contravenes the Water Supply (Water Fittings) Regulations and Scottish Water Byelaws. Each WIAPS Approved business is also required to hold public liability insurance of at least £2m. Without this cover, plumbing businesses cannot become a member of WIAPS.
WIAPS has a customer complaints process, which seeks to address any shortfall in technical compliance. Please note that the complaints process only covers technical compliance and not other concerns, such as the price charged.