News Archive

Here is a random selection of some of our older news, articles and press releases. If you are looking for something specific use the search below to look through all of our news archives.


Plumbers call for more support on managing customer services

31 Mar 2020

• 50 per cent of plumbers believe their training should incorporate more guidance on customer services • 45 per cent believe their training should incorporate guidance on handling and avoiding customer complaints • WRAS urges plumbers to read WaterSafe’s advice and

"OK Google, find me a plumber" One in five homeowners find plumbers online

26 Sep 2019

Water companies are last on list of places to find a plumbing professional Family and friends are most popular choice for more than half of Brits WRAS urges people to check plum bers are approved, regardless of how they are found Brits are shunning trusted and approved sources when searching

Winter 2019 Newsletter

20 Dec 2019

Welcome to the Winter 2019 newsletter. To sign up to future editions of the newsletter enrol by using the subscriber form If you have ideas for or would like to contribute to a future edition of the newsletter, please let us know by emailing – . Publications Backflow

Top tips to freeze out winter plumbing problems

11 Dec 2020

Top tips to freeze out winter plumbing problems WRAS and the Association of British Insurers lift the lid on the best way to prepare your home for winter and avoid plumbing problems Insurers paid out £2.2m a day to customers whose home has had a water leak in 2019 With winter infull

Two thirds of homeowners may be unlawfully installing water fittings

26 Feb 2019

WRAS is urging anyone planning plumbing work to check if they need permission from their water company, before installing certain plumbing fittings Nearly two thirds of homeowners (60%) are unaware that they must inform their water company if installing specific water fixtures in their home,

One in seven householders now insist on approved plumbers

14 Mar 2022

New survey shows millions of UK people trust approved contractors’ schemes Water Regs UK is urging installers to apply for approved contractor status, after its new survey revealed that millions of domestic customers check to see if installers are approved. Over 2,000 UK householders* were asked

Qualified RPZ testers given reminder to join a scheme

22 Oct 2022

Water Regs UK reports that a number of testers who have been trained in the new Approved Installation Method have not registered with an approved scheme. Meanwhile, two new qualifications have now been recognised by RPZ Valve Tester sector approval schemes, increasing access to RPZ Tester training

New telephone and fax numbers

24 Oct 2013

We have made changes to our telephone system which will enable us to handle your calls more efficient Our new telephone number is 0333 207 9030 and calls will be charged at the national rate. The change will not affect any of the services offered by WRAS and we apologise for any inconvenience

Annual Report 2014/15 published

5 Nov 2015

WRAS has recently published our annual report covering the financial year 2014/2015. Key sections included and issues covered include: General information about WRAS Governance and financial performance Business plan update Subscribers' survey (satisfaction) Approved Product and Materials

Water Regs UK teams up with ceda to develop new catering installer qualification

23 Jun 2022

Water Regs UK has partnered with ceda (Catering Equipment Distributors Association) to create an updated water regulations qualification for catering installers who are looking to become an approved contractor. ceda members are specialists in design, projects and equipment maintenance for the food

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